Every delivery includes

• ✅A scheduled window that works around your day. We confirm your delivery time in advance and call ahead when we're on the way — no all-day waiting.
• ✅In-home placement, exactly where you'll use it. We bring the equipment inside and position it in the right room, whether that's the bedroom, living room, or garage.
• ✅Full assembly and adjustment. Seat height, armrests, tiller angle, bed positioning — we fit the equipment to you before we leave, not just drop off a box.
• ✅A hands-on walkthrough. We demonstrate every function, answer your questions, and make sure you (or your caregiver) feel confident using it on day one.
• ✅Packaging removed and hauled away. Boxes, foam, and plastic leave with us so your home stays clean.
• ✅Delivered by our own Cleveland HME team. The same people you meet in our showroom — never a third-party courier who's unfamiliar with the equipment.
• ✅Support after the delivery. If something needs a tweak or you have a question later, one call to the showroom reaches the team that set it up.